:root{--font-roobert: "Onest Fallback", Onest, "SF Pro Text", "Helvetica Neue", Arial, sans-serif;font-family:var(--font-roobert);color:#434343;background:#fff;font-synthesis:none;text-rendering:geometricPrecision;-webkit-font-smoothing:antialiased;--color-bg: #ffffff;--color-surface: #f7f7f8;--color-surface-2: #ededf1;--color-line: #e2e2e8;--color-fg: #1c1c1f;--color-muted: #75757c;--color-primary: #d7e8ff;--color-primary-dim: #bfd9ff;--color-primary-soft: #eef6ff;--color-on-primary: #434343;--color-accent: #3568a8;--color-danger: #dc2626;--color-warning: #d97706;--accent-border: rgba(53, 104, 168, .36);--background: var(--color-bg);--surface: var(--color-surface);--surface-2: var(--color-surface-2);--border: var(--color-line);--ink: var(--color-fg);--text-secondary: var(--color-muted);--primary: var(--color-primary);--primary-dim: var(--color-primary-dim);--primary-soft: var(--color-primary-soft);--on-primary: var(--color-on-primary);--accent: var(--color-accent);--warning: var(--color-warning);--success: #16a34a;--danger: var(--color-danger);--neutral: #9ca3af;--radius: 12px;--control-radius: 10px}html{color-scheme:light}*{box-sizing:border-box}body{margin:0;min-width:320px;min-height:100vh;background:var(--background);color:#434343;font-family:var(--font-roobert);-webkit-font-smoothing:antialiased}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:#d7d7dd;border-radius:4px}::-webkit-scrollbar-thumb:hover{background:#c2c2cc}button,input,select,textarea{font:inherit}button{cursor:pointer}svg{flex-shrink:0;stroke-width:1.5}.primary-btn svg,.nav-item.active svg,.permission-grid svg,.status-pill.online svg{stroke-width:2}.app-shell{min-height:100vh;display:grid;grid-template-columns:76px minmax(0,1fr);transition:grid-template-columns .18s ease}.app-shell.sidebar-expanded{grid-template-columns:188px minmax(0,1fr)}.sidebar{position:sticky;top:0;height:100vh;padding:16px 10px;background:var(--background);border-right:1px solid var(--border);display:flex;flex-direction:column;align-items:center;gap:18px;z-index:4}.sidebar-head{width:100%;display:grid;justify-items:center;align-items:center;gap:8px}.sidebar-toggle{width:32px;height:32px;border:1px solid var(--border);background:var(--surface);color:var(--text-secondary);border-radius:var(--control-radius);display:grid;place-items:center}.sidebar-toggle:hover{background:var(--surface-2);color:var(--ink)}.sidebar-logo,.brand-mark{width:38px;height:38px;display:grid;place-items:center;background:var(--accent);color:#fff;border-radius:var(--control-radius);font-weight:700;letter-spacing:0}.sidebar nav{width:100%;display:grid;gap:8px}.nav-item,.icon-btn,.side-action{border:0;background:transparent;color:var(--text-secondary)}.nav-item{width:54px;min-height:50px;border:1px solid transparent;border-radius:var(--control-radius);display:grid;place-items:center;gap:4px;position:relative;justify-self:center}.nav-label{display:none;font-size:10px;line-height:1}.nav-item-team svg{transform:translate(-1px)}.nav-item:hover{background:var(--surface);color:var(--ink)}.nav-item.active{background:var(--primary-soft);color:var(--accent);border-color:var(--accent-border)}.sidebar-bottom{margin-top:auto;width:100%;display:grid;gap:10px}.icon-btn,.side-action{min-width:40px;height:40px;border-radius:var(--control-radius);display:inline-grid;place-items:center;position:relative}.icon-btn:hover,.side-action:hover{background:var(--surface);color:var(--ink)}.side-action{width:54px;justify-self:center}.side-action-label{display:none}.dot-count{position:absolute;top:-3px;right:-3px;min-width:18px;height:18px;border-radius:999px;background:var(--primary);color:var(--on-primary);display:grid;place-items:center;font-size:10px}.sidebar-expanded .sidebar{align-items:stretch;padding-inline:14px}.sidebar-expanded .sidebar-head{grid-template-columns:auto auto;justify-content:space-between}.sidebar-expanded .sidebar-logo{width:42px;height:42px}.sidebar-expanded .nav-item,.sidebar-expanded .side-action{width:100%;min-height:42px;grid-template-columns:20px 1fr;justify-content:start;justify-items:start;padding:0 12px;gap:10px}.sidebar-expanded .nav-label,.sidebar-expanded .side-action-label{display:inline;font-size:14px;line-height:1}.sidebar-expanded .nav-item-team svg{transform:none}.sidebar-expanded .dot-count{right:8px;top:50%;transform:translateY(-50%)}.workspace{min-width:0;display:flex;flex-direction:column}.topbar{min-height:64px;padding:12px 24px;display:flex;justify-content:flex-start;align-items:center;gap:18px;background:#ffffffeb;border-bottom:1px solid var(--border);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);position:sticky;top:0;z-index:3}.topbar h2,.panel h3,.hero-metric h1,.profile-hero h1,.chat-header h3{margin:0;font-weight:600;letter-spacing:0}.topbar h2{font-size:22px}.eyebrow{margin:0 0 6px;font-size:11px;font-weight:600;color:var(--text-secondary);text-transform:uppercase;letter-spacing:0}.eyebrow.light,.muted{color:var(--text-secondary)}.topbar-actions{display:flex;align-items:center;gap:10px;min-width:0}.search-box{height:38px;min-width:min(360px,34vw);display:flex;align-items:center;gap:10px;padding:0 14px;background:var(--surface-2);border:1px solid var(--border);border-radius:var(--control-radius);color:var(--text-secondary)}.search-box input{width:100%;border:0;outline:0;background:transparent;color:var(--ink)}.content{padding:20px 24px 36px}.content.content-flush{padding:0}.content-flush .chat-workspace{height:100vh;border-radius:0;border-top:0;border-bottom:0;border-right:0}.primary-btn,.secondary-btn,.light-btn{min-height:36px;padding:0 12px;border-radius:var(--control-radius);display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid transparent;font-weight:600;white-space:nowrap}.primary-btn{background:var(--primary);color:var(--on-primary)}.primary-btn:hover{background:var(--primary-dim)}.secondary-btn{background:var(--surface);color:var(--ink);border-color:var(--border)}.secondary-btn:hover,.select-like:hover{border-color:var(--accent-border)}.light-btn{width:100%;margin-top:26px;background:var(--primary-soft);color:var(--accent);border-color:var(--accent-border)}.full{width:100%}.dashboard-grid,.team-page,.profile-page{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.hero-metric,.critical-panel,.metric-card,.panel,.profile-hero{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius)}.hero-metric{grid-column:span 3;min-height:210px;padding:22px;display:flex;justify-content:space-between;gap:18px}.hero-number{font-size:32px;line-height:1.05;font-weight:700;font-variant-numeric:tabular-nums;letter-spacing:0}.hero-metric h1{font-size:24px}.hero-side{min-width:190px;display:grid;align-content:end;gap:12px}.hero-side div{padding:14px;background:var(--surface-2);border:1px solid var(--border);border-radius:var(--radius)}.hero-side span{display:block;font-size:22px;font-weight:520;font-variant-numeric:tabular-nums}.hero-side p,.metric-card p,.critical-panel p{margin:4px 0 0;color:var(--text-secondary)}.critical-panel{min-height:210px;padding:22px;background:var(--primary);color:var(--on-primary)}.critical-number{margin-top:18px;font-size:32px;line-height:1.05;font-weight:700;font-variant-numeric:tabular-nums}.critical-panel p{color:var(--text-secondary)}.critical-lines{margin-top:18px;display:grid;gap:10px}.critical-lines span{padding-bottom:10px;border-bottom:1px solid var(--accent-border)}.metric-card{min-height:128px;padding:16px;position:relative}.metric-icon{width:32px;height:32px;display:grid;place-items:center;background:var(--primary-soft);color:var(--accent);border-radius:var(--radius)}.metric-icon.danger{background:#dc26261a;color:var(--danger)}.metric-value{margin-top:16px;font-size:28px;line-height:1;font-weight:700;font-variant-numeric:tabular-nums}.trend{position:absolute;top:16px;right:16px;padding:5px 8px;background:var(--primary-soft);color:var(--accent);border-radius:var(--radius);font-size:12px;font-weight:620}.trend.danger{background:#dc26261a;color:var(--danger)}.panel{padding:18px;min-width:0}.panel.wide{grid-column:span 3}.panel-header{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:16px}.panel-header h3{font-size:17px}.panel-header button{height:32px;padding:0 10px;border:1px solid var(--border);background:var(--surface-2);color:var(--text-secondary);border-radius:var(--control-radius)}.chart-wrap{height:220px;display:grid;grid-template-rows:1fr auto;gap:12px}.chart-wrap svg{width:100%;height:100%;overflow:visible}.chart-wrap line{stroke:var(--border);stroke-width:.5}.chart-wrap path{fill:none;stroke:var(--accent);stroke-width:2.5;vector-effect:non-scaling-stroke}.chart-days{display:flex;justify-content:space-between;color:var(--text-secondary);font-size:12px}.dashboard-page{padding:20px;display:grid;gap:22px;background:#fff;border-radius:var(--radius);min-width:0}.dashboard-head{display:flex;align-items:end;justify-content:space-between;gap:18px;min-width:0}.dashboard-head h1{margin:0;color:var(--ink);font-size:28px;line-height:1;font-weight:620}.period-control{min-height:40px;padding:4px;display:inline-flex;align-items:center;gap:4px;background:#f5f6f8;border:1px solid var(--border);border-radius:var(--control-radius)}.period-control button{min-height:30px;padding:0 12px;border:0;background:transparent;color:var(--text-secondary);border-radius:8px;font-size:12px;font-weight:600;white-space:nowrap}.period-control button.active{background:var(--ink);color:#fff}.dashboard-kpis{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:16px}.dashboard-kpi{min-height:auto;width:auto;height:auto;padding:16px;display:grid;align-content:start;gap:0;background:#f5f6f8;border:1px solid rgba(226,226,232,.9);border-radius:12px;box-shadow:none}.dashboard-kpi strong{color:var(--ink);font-size:20px;line-height:28px;font-weight:720;font-variant-numeric:tabular-nums}.dashboard-kpi strong.accent{color:#5f7fb9}.dashboard-kpi p,.dashboard-kpi small{margin:0;min-width:0;color:var(--text-secondary);line-height:1.35}.dashboard-kpi p{color:#777b84;margin-bottom:4px;font-size:11px;font-weight:650;letter-spacing:.05em;text-transform:uppercase}.dashboard-kpi small{margin-top:2px;color:#7d818a;font-size:11px;font-weight:500}.dashboard-main{display:grid;grid-template-columns:minmax(0,1fr) minmax(220px,.22fr);gap:22px;min-width:0}.dashboard-chart-card,.dashboard-side-card,.dashboard-table-card{min-width:0;background:#f5f6f8;border:1px solid rgba(226,226,232,.9);border-radius:var(--radius);box-shadow:0 10px 22px #1c1c1f09}.dashboard-chart-card,.dashboard-table-card{padding:22px}.chart-card-head{margin-bottom:18px;display:flex;align-items:start;justify-content:space-between;gap:16px}.chart-card-head h2{margin:0;color:var(--ink);font-size:16px;font-weight:700}.chart-card-head p{margin:6px 0 0;color:var(--text-secondary);font-size:12px}.chart-summary{display:inline-flex;align-items:center;gap:12px;color:var(--text-secondary);font-size:12px;white-space:nowrap}.chart-summary span{display:inline-flex;align-items:baseline;gap:6px}.chart-summary strong{color:var(--ink);font-size:26px;line-height:1;font-weight:730;font-variant-numeric:tabular-nums}.plan-chart{min-width:0;display:grid;gap:10px}.plan-chart-legend{display:flex;align-items:center;justify-content:flex-end;gap:14px;color:var(--text-secondary);font-size:12px}.plan-chart-legend span,.plan-chart-tooltip span{display:inline-flex;align-items:center;gap:6px}.plan-chart-legend i,.plan-chart-tooltip i{width:8px;height:8px;display:inline-block;border-radius:999px}.plan-chart-body{display:flex;gap:10px;min-width:0}.plan-chart-axis{position:relative;width:46px;height:clamp(220px,28vw,300px);flex:0 0 46px;color:var(--text-secondary);font-size:11px;font-variant-numeric:tabular-nums}.plan-chart-axis span{position:absolute;right:0;line-height:1;transform:translateY(-50%)}.plan-chart-stage{min-width:0;flex:1}.plan-chart-svg-wrap{position:relative;height:clamp(220px,28vw,300px);min-width:0}.plan-chart-svg-wrap svg{width:100%;height:100%;display:block;overflow:visible}.plan-chart-dots{position:absolute;top:0;right:0;bottom:0;left:0;pointer-events:none}.plan-dot{position:absolute;width:8px;height:8px;border:2px solid #fff;border-radius:999px;box-shadow:0 3px 8px #1c1c1f1f;transform:translate(-50%,-50%);transition:transform .16s ease,box-shadow .16s ease}.plan-dot.fact{background:#8bbcff}.plan-dot.active{box-shadow:0 6px 16px #1c1c1f2e;transform:translate(-50%,-50%) scale(1.45)}.plan-chart-tooltip{position:absolute;top:0;z-index:3;min-width:150px;padding:10px 12px;display:grid;gap:6px;background:#fff;border:1px solid var(--border);border-radius:10px;box-shadow:0 16px 34px #1c1c1f24;color:var(--text-secondary);font-size:12px;pointer-events:none;white-space:nowrap;transform:translate(-50%)}.plan-chart-tooltip strong{color:var(--ink);font-weight:720}.plan-chart-tooltip b{color:var(--ink);font-weight:720;font-variant-numeric:tabular-nums}.plan-chart-tooltip em{color:var(--text-secondary);font-style:normal}.plan-chart-labels{margin-top:4px;display:flex;min-width:0}.plan-chart-labels span{flex:1;min-width:0;color:var(--text-secondary);font-size:11px;font-variant-numeric:tabular-nums;overflow:hidden;text-align:center;text-overflow:ellipsis;white-space:nowrap}.plan-chart-labels span.active{color:var(--ink);font-weight:700}.dashboard-side-card{min-height:304px;padding:18px;display:grid;align-content:stretch;gap:16px}.csat-topline{display:flex;align-items:center;justify-content:space-between;gap:12px}.csat-topline span{color:var(--ink);font-size:12px;font-weight:750;letter-spacing:.05em;text-transform:uppercase}.csat-topline em{color:var(--text-secondary);font-size:11px;font-style:normal}.csat-score-wrap{display:grid;grid-template-columns:94px 1fr;gap:14px;align-items:center}.csat-ring{width:94px;height:94px;display:grid;place-items:center;align-content:center;background:radial-gradient(circle at center,#f5f6f8 0 58%,transparent 59%),conic-gradient(#f6c23f var(--score),#e4e6eb 0);border-radius:999px}.csat-ring strong{color:var(--ink);font-size:30px;line-height:1;font-weight:760;font-variant-numeric:tabular-nums}.csat-ring small{margin-top:3px;color:var(--text-secondary);font-size:10px}.csat-score-wrap h3{margin:0;color:var(--ink);font-size:15px;font-weight:720}.csat-score-wrap p{margin:0;color:var(--text-secondary);font-size:12px;line-height:1.4}.csat-scale{height:7px;background:#e4e6eb;border-radius:999px;overflow:hidden}.csat-scale i{display:block;height:100%;background:#f5c542;border-radius:inherit}.csat-breakdown{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}.csat-breakdown span{min-width:0;padding:10px;display:grid;gap:2px;background:#ffffff94;border:1px solid rgba(226,226,232,.9);border-radius:10px}.csat-breakdown b{color:var(--ink);font-size:15px;line-height:1;font-weight:730;font-variant-numeric:tabular-nums}.csat-breakdown em{color:var(--text-secondary);font-size:10px;font-style:normal;line-height:1.25}.dashboard-side-card button{min-height:38px;margin-top:auto;padding:0 12px;border:1px solid var(--border);display:inline-flex;align-items:center;justify-content:center;gap:8px;background:var(--surface);color:var(--ink);border-radius:var(--control-radius);font-size:12px;font-weight:650}.dashboard-table-card{overflow:hidden}.efficiency-table{min-width:760px;display:grid}.efficiency-head,.efficiency-row{display:grid;grid-template-columns:minmax(150px,1.5fr) 92px 72px 72px 72px 110px 120px 72px 64px;gap:14px;align-items:center}.efficiency-head{min-height:38px;color:var(--text-secondary);border-bottom:1px solid var(--border);font-size:11px;font-weight:600}.efficiency-row{min-height:56px;width:100%;border:0;border-bottom:1px solid var(--border);background:transparent;color:var(--text-secondary);text-align:left;font-size:12px}.efficiency-row:last-child{border-bottom:0}.efficiency-row:hover{background:var(--surface)}.efficiency-row .person-cell strong{color:var(--ink);font-size:12px}.csat-pill{width:fit-content;min-width:34px;padding:4px 7px;display:inline-grid;place-items:center;background:#f8e7a2;color:var(--ink);border-radius:999px;font-size:11px;font-weight:650}.status-distribution{display:grid;gap:14px}.status-row{display:grid;grid-template-columns:1fr auto;gap:8px 14px;align-items:center}.status-row div:first-child{display:flex;align-items:center;gap:8px;color:var(--text-secondary)}.status-row div:first-child span{width:8px;height:8px;border-radius:999px}.mini-bar{grid-column:1 / -1;height:7px;background:var(--surface-2);border-radius:999px;overflow:hidden}.mini-bar i{display:block;height:100%}.team-load,.team-table{display:grid}.table-head,.table-row{display:grid;grid-template-columns:minmax(180px,1.4fr) .6fr .8fr .5fr .7fr;gap:16px;align-items:center}.table-head{padding:0 0 12px;color:var(--text-secondary);font-size:12px}.table-row{min-height:56px;border-top:1px solid var(--border)}.person-cell{display:flex;align-items:center;gap:12px;min-width:0}.person-cell small{display:block;margin-top:3px;color:var(--text-secondary)}.avatar{width:36px;height:36px;flex:0 0 auto;border-radius:999px;display:grid;place-items:center;overflow:hidden;background:var(--primary-soft);border:1px solid var(--border)}.avatar.large{width:64px;height:64px}.avatar svg{width:100%;height:100%;display:block}.status-pill{width:fit-content;padding:5px 9px;border-radius:var(--control-radius);font-size:12px;font-weight:620;background:var(--surface-2);color:var(--text-secondary)}.status-pill.online{background:#16a34a1a;color:#15803d}.status-pill.break{background:#d977061a;color:var(--warning)}.status-pill.blocked{background:#dc26261a;color:var(--danger)}.attention-list{display:grid;gap:10px}.attention-list button{padding:14px;display:grid;gap:6px;text-align:left;background:var(--background);border:1px solid var(--border);border-radius:var(--radius)}.attention-list button:hover,.ticket-card:hover,.dialog-item:hover{border-color:var(--accent-border)}.attention-list span,.attention-list small{color:var(--text-secondary)}.kanban-page{display:grid;gap:14px}.kanban-tools{position:relative;display:flex;align-items:center;gap:10px}.kanban-search{width:min(520px,100%);min-width:min(360px,100%)}.filter-icon-btn{width:38px;height:38px;border:1px solid var(--border);background:var(--surface-2);color:var(--text-secondary);border-radius:var(--control-radius);display:grid;place-items:center}.filter-icon-btn:hover{border-color:var(--accent-border);color:var(--accent)}.filter-icon-btn.active{background:var(--primary-soft);border-color:var(--accent-border);color:var(--accent)}.filter-popover{position:absolute;top:calc(100% + 8px);left:min(530px,calc(100% - 360px));width:min(360px,calc(100vw - 140px));padding:12px;background:var(--background);border:1px solid var(--border);border-radius:var(--radius);box-shadow:0 18px 40px #1c1c1f1a;z-index:6}.filter-popover .filter-bar{display:grid;gap:10px}.filter-popover .select-like{width:100%}.filter-bar{display:flex;flex-wrap:wrap;gap:10px}.select-like{height:36px;padding:0 8px 0 10px;border:1px solid var(--border);background:var(--surface-2);border-radius:var(--control-radius);display:inline-flex;align-items:center;gap:8px;color:var(--text-secondary)}.select-like select{border:0;background:transparent;outline:0;color:var(--ink);-webkit-appearance:none;-moz-appearance:none;appearance:none}.kanban-board{display:grid;grid-template-columns:repeat(4,minmax(260px,1fr));gap:18px;overflow-x:auto;padding-bottom:8px}.kanban-column{min-height:560px;padding:12px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius)}.column-header{height:46px;padding:0 10px;margin-bottom:14px;display:flex;align-items:center;gap:8px;background:var(--background);border:1px solid var(--border);border-radius:var(--radius)}.column-header .column-accent{width:4px;height:28px;border-radius:999px}.column-header h3{margin:0;font-size:14px;font-weight:650;flex:1}.column-header strong{color:var(--text-secondary);font-size:12px;font-weight:520}.column-stack{display:grid;gap:14px}.ticket-card{min-height:154px;padding:18px;background:var(--background);border:1px solid var(--border);border-radius:var(--radius);display:flex;flex-direction:column;position:relative;box-shadow:0 10px 24px #1c1c1f0a}.ticket-main{width:100%;border:0;background:transparent;text-align:left;padding:0 30px 0 0}.ticket-menu{position:absolute;top:14px;right:12px;width:28px;height:28px;border:0;display:grid;place-items:center;background:transparent;color:var(--text-secondary);border-radius:var(--radius)}.ticket-menu:hover{background:var(--surface-2);color:var(--ink)}.ticket-footer{display:flex;align-items:center;justify-content:space-between;gap:8px}.ticket-card h4{margin:0 0 10px;min-height:40px;font-size:15px;line-height:1.35;font-weight:560}.ticket-card p{min-height:0;margin:0;color:var(--text-secondary);font-size:12px;line-height:1.4}.priority{padding:4px 7px;border-radius:var(--control-radius);font-size:11px;font-weight:650}.priority.danger{background:#dc26261a;color:var(--danger)}.priority.warning{background:#d977061a;color:var(--warning)}.priority.neutral{background:var(--surface-2);color:var(--text-secondary)}.ticket-footer{margin-top:auto;padding-top:22px;font-size:12px}.ticket-footer-left{display:flex;align-items:center;gap:8px;min-width:0}.ticket-number{color:var(--text-secondary);font-weight:560}.attachment-indicator{min-width:28px;height:24px;padding:0 7px;display:inline-flex;align-items:center;gap:4px;border-radius:999px;background:var(--surface-2);color:var(--text-secondary)}.ticket-assignee{width:30px;height:30px;border:0;padding:0;background:transparent;border-radius:999px}.ticket-assignee .avatar{width:30px;height:30px;border-radius:999px}.ticket-assignee:hover .avatar{outline:2px solid var(--primary-dim)}.sla.danger,.danger-text{color:var(--danger)}.dialogs-layout{height:calc(100vh - 105px);min-height:600px;display:grid;grid-template-columns:minmax(260px,330px) minmax(420px,1fr) minmax(260px,320px);gap:14px}.dialogs-list,.chat-panel,.ticket-detail{min-height:0;background:var(--background);border:1px solid var(--border);border-radius:var(--radius)}.dialogs-list{padding:12px;overflow:hidden;display:flex;flex-direction:column;gap:12px}.dialogs-list .filter-bar{display:grid}.dialogs-list .select-like{width:100%}.dialog-tabs{display:grid;grid-template-columns:repeat(4,1fr);gap:4px}.dialog-tabs button{height:32px;border:1px solid var(--border);background:var(--surface);border-radius:var(--radius);font-size:12px}.dialog-items{overflow:auto;display:grid;gap:8px}.dialog-item{position:relative;padding:12px;border:1px solid var(--border);border-left:3px solid transparent;background:var(--background);border-radius:var(--radius);text-align:left;display:grid;gap:7px}.dialog-item.active{background:var(--primary-soft);border-left-color:var(--accent)}.dialog-line{display:flex;justify-content:space-between;gap:10px}.dialog-item span:nth-child(2),.dialog-item small{color:var(--text-secondary);font-size:12px}.dialog-item i{position:absolute;right:12px;bottom:12px;min-width:20px;height:20px;display:grid;place-items:center;background:var(--primary);color:var(--on-primary);border-radius:999px;font-size:11px;font-style:normal}.chat-panel{display:grid;grid-template-rows:auto minmax(0,1fr) auto auto;overflow:hidden}.chat-header{min-height:72px;padding:14px 16px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;gap:18px}.chat-actions{display:flex;gap:8px}.messages{padding:16px;overflow:auto;display:flex;flex-direction:column;gap:12px;background:var(--surface)}.message{width:min(78%,620px);padding:12px 14px;border:1px solid var(--border);border-radius:var(--radius)}.message p{margin:0 0 8px;line-height:1.45}.message span{color:var(--text-secondary);font-size:11px}.message.user{background:var(--surface-2)}.message.agent{margin-left:auto;background:var(--background);border-color:var(--accent-border)}.message.system{width:fit-content;align-self:center;background:transparent;border:0;color:var(--text-secondary);font-size:12px}.message.note{margin-left:auto;background:#d977061a;border-color:#d977064d}.quick-replies{padding:10px 12px;border-top:1px solid var(--border);display:flex;gap:8px;overflow-x:auto}.quick-replies button{min-height:32px;padding:0 10px;border:1px solid var(--border);background:var(--surface);border-radius:var(--control-radius);color:var(--text-secondary);white-space:nowrap;font-size:12px}.reply-box{padding:12px;border-top:1px solid var(--border);display:grid;grid-template-columns:auto minmax(0,1fr) auto auto;gap:10px;align-items:end}.reply-box.note{background:#d977061a}.reply-box textarea{min-height:38px;max-height:120px;resize:vertical;padding:11px 12px;border:1px solid var(--border);background:var(--surface-2);border-radius:var(--control-radius);outline:0}.reply-box textarea:focus,input:focus,select:focus{border-color:var(--accent)}.active-note{border-color:#d977064d;color:var(--warning)}.ticket-detail{padding:16px;overflow:auto}.detail-stack{display:grid;border-top:1px solid var(--border)}.detail-row{min-height:44px;display:flex;justify-content:space-between;align-items:center;gap:14px;border-bottom:1px solid var(--border)}.detail-row span{color:var(--text-secondary)}.detail-row strong{text-align:right;font-size:13px}.history{margin:16px 0;display:grid;gap:10px}.history h4{margin:0 0 4px}.history span{padding-left:12px;border-left:2px solid var(--border);color:var(--text-secondary);font-size:13px}.chat-workspace{height:calc(100vh - 40px);min-height:640px;display:grid;grid-template-columns:minmax(250px,320px) minmax(360px,1fr) clamp(300px,28vw,360px);background:var(--background);border:1px solid var(--border);border-radius:var(--radius);overflow:hidden;transition:grid-template-columns .3s ease}.chat-workspace.details-open .conversation-panel{min-width:0;max-width:100%}.chat-workspace.details-collapsed{grid-template-columns:minmax(250px,320px) minmax(0,1fr) 52px}.chat-inbox,.conversation-panel,.conversation-details{min-width:0;min-height:0;background:var(--background)}.chat-inbox,.conversation-panel{border-right:1px solid var(--border)}.chat-inbox{display:flex;flex-direction:column}.chat-inbox-head,.conversation-topbar,.details-head{min-height:58px;padding:0 16px;display:flex;align-items:center;justify-content:space-between;gap:12px;border-bottom:1px solid var(--border)}.chat-inbox-head div,.conversation-meta,.conversation-meta span,.composer-mode span{display:flex;align-items:center;gap:8px}.chat-inbox-head strong,.conversation-topbar h2,.details-head h2{margin:0;color:var(--ink);font-size:18px;font-weight:650}.inbox-toolbar{padding:12px 14px 8px;display:grid;grid-template-columns:1fr 1fr;gap:8px}.inbox-toolbar button{height:34px;padding:0 10px;border:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;gap:8px;background:var(--surface);color:var(--ink);border-radius:var(--control-radius);font-size:12px;font-weight:560}.inbox-search{height:38px;margin:0 14px 10px;padding:0 12px;border:1px solid var(--border);display:flex;align-items:center;gap:8px;background:var(--surface-2);color:var(--text-secondary);border-radius:var(--control-radius)}.inbox-filter-area{position:relative;padding:12px 14px 8px}.inbox-search-row{display:grid;grid-template-columns:minmax(0,1fr) 38px;gap:8px}.inbox-search-row .inbox-search{margin:0}.inbox-filter-menu{position:absolute;top:calc(100% + 6px);left:14px;right:14px;padding:12px;display:grid;gap:10px;background:var(--background);border:1px solid var(--border);border-radius:var(--radius);box-shadow:0 18px 34px #1c1c1f1a;z-index:8}.inbox-filter-menu label{display:grid;gap:6px;color:var(--text-secondary);font-size:11px}.inbox-filter-menu select{height:36px;width:100%;border:1px solid var(--border);background:var(--surface-2);border-radius:var(--control-radius);padding:0 34px 0 10px;outline:0;color:var(--ink)}.inbox-search input{width:100%;border:0;outline:0;background:transparent;color:var(--ink)}.inbox-tabs{display:flex;gap:6px;padding:2px 12px 10px}.inbox-tab{flex:1;display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:7px 10px;border:1px solid var(--border);background:transparent;color:var(--text-secondary);border-radius:var(--control-radius);font-size:12px;font-weight:650;cursor:pointer}.inbox-tab:hover{background:var(--surface)}.inbox-tab.active{background:var(--primary-soft);border-color:#a8c4f2;color:var(--accent)}.inbox-tab span{min-width:20px;height:18px;padding:0 6px;display:grid;place-items:center;background:var(--surface-2);border-radius:999px;font-size:11px}.inbox-tab.active span{background:#fff;color:var(--accent)}.inbox-empty{padding:20px 16px;color:var(--text-secondary);font-size:13px;text-align:center}.inbox-list{padding:0 12px 12px;display:grid;gap:6px;overflow:auto}.inbox-item{min-height:72px;position:relative;padding:10px 12px;border:1px solid transparent;display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:10px;background:transparent;color:var(--ink);border-radius:var(--control-radius);text-align:left}.inbox-item:hover{background:var(--surface)}.inbox-item.active{background:#c8dcff;border-color:#a8c4f2}.inbox-item span{min-width:0}.inbox-item strong,.inbox-item small{display:block}.inbox-item strong{margin-bottom:5px;display:flex;align-items:center;gap:7px;font-size:13px;font-weight:650}.inbox-item strong b{color:var(--text-secondary);font-size:11px;font-weight:650}.inbox-item small{color:var(--text-secondary);font-size:12px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.inbox-item em{align-self:start;color:var(--text-secondary);font-size:12px;font-style:normal}.inbox-item i{position:absolute;right:12px;bottom:10px;min-width:20px;height:20px;padding:0 6px;display:grid;place-items:center;background:#fde68a;color:var(--ink);border-radius:999px;font-size:11px;font-style:normal;font-weight:650}.conversation-panel{position:relative;display:grid;grid-template-rows:auto auto minmax(0,1fr) auto;max-width:100%;min-width:0;overflow:hidden;overflow-x:clip}.scroll-to-bottom{position:absolute;right:28px;bottom:96px;z-index:5;width:40px;height:40px;display:grid;place-items:center;border:1px solid var(--border);border-radius:999px;background:var(--background);color:var(--ink);box-shadow:0 8px 20px #1c1c1f29;cursor:pointer;animation:notif-in .2s ease}.scroll-to-bottom:hover{background:var(--surface)}.conversation-topbar{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center}.conversation-topbar h2{min-width:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversation-actions{display:flex;align-items:center;justify-content:flex-end;gap:8px;min-width:0;flex:0 0 auto;flex-wrap:nowrap}.conversation-status{height:34px;min-width:0;max-width:220px;padding:0 30px 0 12px;position:relative;display:inline-flex;align-items:center;flex:0 0 auto;border-radius:var(--control-radius);background:#fff0df;color:#9a4f12;font-size:12px;font-weight:650;white-space:nowrap}.conversation-status span{min-width:0;overflow:hidden;text-overflow:ellipsis}.conversation-status select{position:absolute;top:0;right:0;bottom:0;left:0;width:100%;opacity:0;cursor:pointer}.conversation-status svg{position:absolute;right:10px;pointer-events:none}.conversation-intro{min-height:72px;min-width:0;padding:16px 22px;position:relative;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;gap:12px;overflow:hidden}.conversation-meta{flex-wrap:wrap;color:var(--text-secondary);font-size:13px}.conversation-meta span{min-height:28px}.ticket-id-pill{padding:0 10px;background:var(--surface);color:var(--ink);border-radius:999px;font-weight:650}.conversation-intro p{min-width:0;max-width:min(760px,calc(100% - 44px));margin:0;color:var(--ink);font-size:15px;line-height:1.45;overflow-wrap:anywhere;word-break:break-word}.conversation-intro>.icon-btn{position:absolute;right:16px;top:18px}.activity-label{padding:16px 22px 8px;color:var(--ink);font-size:12px;font-weight:700;text-transform:uppercase}.conversation-feed{padding:10px 28px 18px;display:flex;flex-direction:column;gap:14px;min-width:0;overflow-y:auto;overflow-x:hidden}.conversation-message{width:100%;display:flex;align-items:end;gap:10px;max-width:100%;min-width:0}.conversation-message.incoming{justify-content:flex-start}.conversation-message.outgoing,.conversation-message.note{justify-content:flex-end}.conversation-message>div:not(.avatar){width:fit-content;min-width:0;max-width:min(640px,calc(100% - 46px));flex:0 1 auto;overflow:hidden;padding:14px 16px;border-radius:var(--radius);box-shadow:0 8px 22px #1c1c1f0a}.conversation-message.incoming>div:not(.avatar){background:var(--surface-2)}.conversation-message.outgoing>div:not(.avatar){background:#bfd5ff}.conversation-message.note>div:not(.avatar){background:#ffe68a}.conversation-message p{margin:0 0 10px;color:var(--ink);font-size:14px;line-height:1.45;overflow-wrap:anywhere;word-break:break-word}.conversation-message span{display:block;color:var(--text-secondary);font-size:12px;text-align:right}.feed-event{align-self:center;display:inline-flex;align-items:center;gap:7px;max-width:100%;color:var(--text-secondary);font-size:12px;overflow-wrap:anywhere;word-break:break-word}.composer{margin:0 28px 18px;width:auto;max-width:calc(100% - 56px);min-width:0;display:flex;flex-direction:column;gap:8px}.composer-row{display:flex;align-items:flex-end;gap:10px;min-width:0}.composer-attach{position:relative;flex:0 0 auto;width:40px;height:40px;display:grid;place-items:center;border:1px solid var(--border);border-radius:50%;background:var(--background);color:var(--text-secondary);cursor:pointer}.composer-attach:hover{background:var(--surface);color:var(--ink)}.composer-attach input{position:absolute;width:1px;height:1px;opacity:0;pointer-events:none}.composer-field{flex:1;min-width:0;min-height:40px;max-height:180px;display:flex;align-items:flex-end;gap:6px;padding:0 6px 0 16px;border:1px solid var(--border);border-radius:20px;background:var(--background)}.composer.note .composer-field{background:#ffe68a3d}.composer-inline-tools{flex:0 0 auto;display:flex;align-items:center;gap:2px;padding-bottom:6px}.composer-inline-tools .icon-btn{width:28px;height:28px;min-width:28px;border-radius:999px}.icon-btn.ai-answer{color:#7c3aed}.icon-btn.ai-answer:hover{background:#7c3aed1f;color:#6d28d9}.icon-btn.note-toggle{color:#ca8a04}.icon-btn.note-toggle:hover{background:#eab30829;color:#a16207}.icon-btn.note-toggle.active{background:#fde68a;color:#854d0e}.composer-mode{display:flex;align-items:center;justify-content:space-between;gap:10px;min-width:0;color:var(--ink);font-size:13px;font-weight:650}.composer-field textarea{flex:1;min-width:0;min-height:40px;max-height:178px;line-height:20px;padding:10px 0;overflow-y:auto;border:0;resize:none;outline:0;background:transparent;color:var(--ink);overflow-wrap:anywhere;word-break:break-word}.attached-files{display:flex;flex-wrap:wrap;gap:8px;min-width:0}.attached-files span,.message-attachments span{min-width:0;max-width:100%;padding:6px 8px;border:1px solid var(--border);display:inline-flex;align-items:center;gap:6px;background:var(--surface);color:var(--ink);border-radius:var(--control-radius);font-size:12px}.attached-files small,.message-attachments small{color:var(--text-secondary);font-size:11px}.attached-files button{width:20px;height:20px;border:0;display:grid;place-items:center;background:transparent;color:var(--text-secondary);border-radius:999px;font-size:18px;line-height:1}.attached-files button:hover{background:var(--surface-2);color:var(--ink)}.message-attachments{display:flex;flex-wrap:wrap;gap:8px;margin:-2px 0 10px}.message-attachment.as-button{min-width:0;max-width:100%;padding:6px 8px;border:1px solid var(--border);display:inline-flex;align-items:center;gap:6px;background:var(--surface);color:var(--ink);border-radius:var(--control-radius);font-size:12px;cursor:pointer}.message-attachment.as-button:hover{background:var(--surface-2)}.message-attachment.loading{opacity:.6}.message-attachment-image{display:inline-block;line-height:0;border-radius:var(--control-radius);overflow:hidden;border:1px solid var(--border);max-width:100%}.message-attachment-image img{display:block;max-width:240px;max-height:240px;width:auto;height:auto;object-fit:cover}.composer-footer{display:flex;align-items:center;justify-content:space-between;gap:10px;min-width:0}.composer-footer div,.details-head div{display:flex;align-items:center;gap:6px}.composer-footer div{min-width:0;flex-wrap:wrap}.attach-file-control{cursor:pointer}.attach-file-control input{position:absolute;width:1px;height:1px;opacity:0;pointer-events:none}.send-reply-btn{flex:0 0 auto;width:40px;height:40px;padding:0;border:0;display:grid;place-items:center;background:var(--accent);color:#fff;border-radius:50%;cursor:pointer}.send-reply-btn:hover{filter:brightness(.95)}.chat-workspace.details-open .conversation-feed{padding-left:18px;padding-right:18px}.chat-workspace.details-open .composer{margin-left:18px;margin-right:18px;max-width:calc(100% - 36px)}.conversation-details{position:relative;display:block;overflow:hidden}.details-inner{width:100%;min-width:300px;height:100%;display:flex;flex-direction:column;overflow:auto;opacity:1;transition:opacity .22s ease}.chat-workspace.details-collapsed .details-inner{opacity:0;pointer-events:none}.details-expand-btn{position:absolute;top:13px;left:0;right:0;margin-inline:auto;width:32px;height:32px;display:grid;place-items:center;border:1px solid var(--border);border-radius:var(--control-radius);background:var(--surface);color:var(--text-secondary);cursor:pointer;opacity:0;pointer-events:none;transition:opacity .22s ease}.details-expand-btn:hover{background:var(--surface-2);color:var(--ink)}.chat-workspace.details-collapsed .details-expand-btn{opacity:1;pointer-events:auto}.details-block{padding:18px;border-bottom:1px solid var(--border);display:grid;gap:14px}.details-block header{display:flex;align-items:center;justify-content:space-between;gap:10px}.details-block h3,.details-history h3{margin:0;color:var(--ink);font-size:12px;font-weight:750;text-transform:uppercase}.details-stack{display:grid;gap:14px}.detail-pair{display:grid;grid-template-columns:minmax(100px,.8fr) minmax(0,1fr);gap:14px;align-items:center}.detail-pair span{color:var(--text-secondary);font-size:13px}.detail-pair strong{min-width:0;display:inline-flex;align-items:center;gap:8px;color:var(--ink);font-size:13px;font-weight:560;overflow-wrap:anywhere;word-break:break-word}.assignee-block{padding-top:22px}.detail-link-row{height:36px;border:0;display:flex;align-items:center;justify-content:space-between;gap:12px;background:transparent;color:var(--ink);font-size:13px;text-align:left}.detail-link-row svg{padding:4px;width:24px;height:24px;background:var(--surface);border-radius:999px}.details-history{padding:18px;border-bottom:1px solid var(--border);display:grid;gap:10px}.details-history span{padding-left:12px;border-left:2px solid var(--border);color:var(--text-secondary);font-size:12px;overflow-wrap:anywhere;word-break:break-word;line-height:1.4}.details-footer{margin-top:auto;padding:20px 26px 24px}.close-ticket-btn{width:100%;min-height:44px;padding:0 24px;justify-content:center;border-radius:var(--radius)}.team-page{display:grid;grid-template-columns:1fr;gap:22px}.team-hero{display:flex;align-items:end;justify-content:space-between;gap:20px}.team-kicker{margin:0 0 8px;color:var(--text-secondary);font-size:14px}.team-hero h1{margin:0;color:var(--ink);font-size:32px;line-height:1;font-weight:520;letter-spacing:0}.team-actions,.members-tools{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.team-tabs{display:flex;align-items:center;gap:24px;border-bottom:1px solid var(--border)}.team-tabs button{min-height:46px;padding:0 0 12px;border:0;border-bottom:2px solid transparent;display:inline-flex;align-items:center;gap:8px;background:transparent;color:var(--text-secondary);font-size:14px;font-weight:520}.team-tabs button.active{color:var(--ink);border-bottom-color:var(--ink)}.members-section{display:grid;gap:16px}.members-heading{display:flex;align-items:center;justify-content:space-between;gap:16px}.members-heading h2{margin:0;color:var(--ink);font-size:22px;font-weight:520}.members-search{width:min(330px,40vw);min-width:260px}.members-search span{color:var(--text-secondary);font-size:12px;white-space:nowrap}.compact{min-height:38px}.secondary-btn.compact.active{color:var(--accent);background:var(--primary-soft);border-color:var(--accent-border)}.icon-btn.framed{width:38px;min-width:38px;height:38px;border:1px solid var(--border);background:var(--background)}.icon-btn.framed.active{color:var(--accent);background:var(--primary-soft);border-color:var(--accent-border)}.members-filter-wrap{position:relative;display:flex}.members-filter-menu{position:absolute;top:calc(100% + 8px);right:0;width:240px;padding:12px;display:grid;gap:10px;background:var(--background);border:1px solid var(--border);border-radius:var(--radius);box-shadow:0 18px 34px #1c1c1f1a;z-index:6}.members-filter-menu label{display:grid;gap:6px;color:var(--text-secondary);font-size:11px}.members-filter-menu select{height:36px;width:100%;border:1px solid var(--border);background:var(--surface-2);border-radius:var(--control-radius);padding:0 38px 0 10px;outline:0;color:var(--ink)}.members-grid{display:grid;grid-template-columns:repeat(4,minmax(220px,1fr));gap:18px}.members-list{display:grid;gap:10px}.member-list-row{min-height:72px;width:100%;padding:12px 14px;border:1px solid var(--border);display:grid;grid-template-columns:minmax(220px,1.2fr) minmax(160px,1fr) 140px 170px auto 22px;align-items:center;gap:14px;background:var(--background);color:var(--text-secondary);border-radius:var(--radius);text-align:left;box-shadow:0 10px 24px #1c1c1f08}.member-list-row:hover,.member-list-row:focus-visible{border-color:var(--accent-border);background:var(--primary-soft);outline:0}.member-list-person{display:flex;align-items:center;gap:12px;min-width:0}.member-list-person>span,.member-list-row>span{min-width:0}.member-list-row strong{display:block;color:var(--ink);font-size:13px;font-weight:600}.member-list-row small{display:block;margin-top:3px;color:var(--text-secondary);font-size:11px}.member-list-row .member-badge{justify-self:start}.member-card{min-height:248px;padding:18px;position:relative;display:grid;align-content:start;gap:12px;background:var(--background);border:1px solid var(--border);border-radius:var(--radius);box-shadow:0 10px 24px #1c1c1f08;cursor:pointer;outline:0;transition:border-color .16s ease,box-shadow .16s ease,transform .16s ease}.member-card:hover,.member-card:focus-visible{border-color:var(--accent-border);box-shadow:0 16px 32px #1c1c1f12;transform:translateY(-1px)}.member-card-top{display:flex;align-items:start;justify-content:space-between;gap:12px}.member-card h3{margin:6px 0 0;color:var(--ink);font-size:18px;font-weight:560;line-height:1.2}.member-card p{margin:-6px 0 4px;color:var(--text-secondary);font-size:13px}.member-badge{padding:5px 9px;border-radius:999px;font-size:11px;font-weight:600}.member-badge.active{background:#16a34a1f;color:#15803d}.member-badge.break{background:#d977061f;color:#b45309}.member-badge.inactive{background:var(--surface-2);color:var(--text-secondary)}.member-info{display:grid;grid-template-columns:1fr 1fr;gap:12px}.member-info div,.member-contact{display:grid;gap:4px}.member-info span{color:var(--text-secondary);font-size:11px}.member-info strong{color:var(--ink);font-size:13px;font-weight:520}.member-contact{margin-top:6px;color:var(--text-secondary);font-size:13px;line-height:1.35}.member-open{position:absolute;right:18px;bottom:18px;width:32px;height:32px;border:0;display:grid;place-items:center;background:transparent;color:var(--ink);border-radius:var(--control-radius)}.member-open:hover{background:var(--surface)}.team-create-panel{padding:14px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius)}.team-create-panel form{display:grid;grid-template-columns:repeat(5,minmax(140px,1fr));gap:12px;align-items:end}.team-create-panel label{display:grid;gap:7px;color:var(--text-secondary);font-size:12px}.team-create-panel input,.team-create-panel select{height:38px;width:100%;border:1px solid var(--border);background:var(--surface-2);border-radius:var(--control-radius);padding:0 12px;outline:0;color:var(--ink)}.team-drawer-layer{position:fixed;top:0;right:0;bottom:0;left:0;z-index:20}.drawer-scrim{position:absolute;top:0;right:0;bottom:0;left:0;width:100%;height:100%;border:0;background:#1c1c1f2e}.team-drawer{position:absolute;top:0;right:0;width:33.333vw;min-width:420px;max-width:100%;height:100%;padding:22px;display:flex;flex-direction:column;gap:20px;overflow-y:auto;background:var(--background);border-left:1px solid var(--border);box-shadow:-24px 0 44px #1c1c1f1f;animation:team-drawer-in .18s ease}.drawer-head{display:flex;align-items:center;justify-content:space-between;gap:14px}.drawer-head h2{margin:0;color:var(--ink);font-size:22px;font-weight:600}.drawer-close{width:36px;height:36px;border:1px solid var(--border);display:grid;place-items:center;background:var(--surface);color:var(--text-secondary);border-radius:var(--control-radius)}.drawer-close:hover{background:var(--surface-2);color:var(--ink)}.drawer-form{display:grid;gap:14px}.drawer-form label{display:grid;gap:7px;color:var(--text-secondary);font-size:12px}.drawer-form input,.drawer-form select{height:40px;width:100%;border:1px solid var(--border);background:var(--surface-2);border-radius:var(--control-radius);padding:0 40px 0 12px;outline:0;color:var(--ink)}.form-select{position:relative;display:block}.form-select select{-moz-appearance:none;appearance:none;-webkit-appearance:none}.form-select svg{position:absolute;right:12px;top:50%;transform:translateY(-50%);color:var(--ink);pointer-events:none}.drawer-form .primary-btn{justify-content:center;margin-top:4px}.member-details{display:grid;gap:18px}.drawer-profile{display:flex;align-items:center;gap:14px}.drawer-profile h3{margin:8px 0 3px;color:var(--ink);font-size:20px;line-height:1.15}.drawer-profile p{margin:0;color:var(--text-secondary);font-size:13px}.detail-contact-list{display:grid;gap:10px}.detail-contact-list span{min-height:34px;padding:0 10px;display:flex;align-items:center;gap:9px;background:var(--surface);border:1px solid var(--border);border-radius:var(--control-radius);color:var(--text-secondary);font-size:13px}.member-detail-metrics{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.member-detail-metrics div{min-height:74px;padding:12px;display:grid;align-content:space-between;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius)}.member-detail-metrics span{color:var(--text-secondary);font-size:11px}.member-detail-metrics strong{color:var(--ink);font-size:22px;font-weight:650;line-height:1}.drawer-section-title{display:flex;align-items:center;justify-content:space-between;gap:12px}.drawer-section-title h3{margin:0;color:var(--ink);font-size:16px}.drawer-section-title span{min-width:26px;height:24px;padding:0 8px;display:inline-grid;place-items:center;background:var(--primary-soft);color:var(--accent);border-radius:999px;font-size:12px;font-weight:650}.system-actions{display:grid;gap:8px}.system-actions a{min-height:48px;padding:10px 12px;display:grid;grid-template-columns:1fr auto auto;align-items:center;gap:10px;text-decoration:none;background:var(--surface);border:1px solid var(--border);border-radius:var(--control-radius);color:var(--ink);font-size:13px}.system-actions a:hover{border-color:var(--accent-border);background:var(--primary-soft)}.system-actions strong{color:var(--accent)}.system-actions small,.system-actions p{margin:0;color:var(--text-secondary);font-size:12px}.drawer-status-action{justify-content:center}@keyframes team-drawer-in{0%{transform:translate(24px);opacity:.8}to{transform:translate(0);opacity:1}}.create-user form,.password-form{display:grid;gap:12px}.create-user label,.login-form label{display:grid;gap:7px;color:var(--text-secondary);font-size:13px}.create-user input,.create-user select,.login-form input,.password-form input{height:38px;width:100%;border:1px solid var(--border);background:var(--surface-2);border-radius:var(--control-radius);padding:0 12px;outline:0;color:var(--ink)}.assignment-rules{display:grid;gap:12px;margin-bottom:18px}.assignment-rules div,.permission-grid div{min-height:40px;padding:0 12px;border:1px solid var(--border);background:var(--surface);border-radius:var(--control-radius);display:flex;align-items:center;gap:10px;color:var(--text-secondary)}.profile-page{grid-template-columns:repeat(4,minmax(0,1fr))}.profile-hero{grid-column:1 / -1;min-height:132px;padding:22px;display:flex;align-items:center;gap:18px}.profile-hero h1{font-size:32px}.profile-status{margin-left:auto;display:grid;gap:8px;color:var(--text-secondary)}.permission-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.login-screen{min-height:100vh;display:grid;grid-template-columns:minmax(320px,520px) minmax(320px,1fr);background:var(--background)}.login-panel{padding:clamp(24px,4vw,48px);background:var(--background);border-right:1px solid var(--border);display:grid;align-content:center;gap:20px}.login-panel h1{margin:0;font-size:32px;line-height:1.08;font-weight:500}.login-form{display:grid;gap:12px}.form-error{padding:11px 12px;border-radius:var(--control-radius);background:#dc26261a;color:var(--danger);border:1px solid rgba(220,38,38,.3)}.login-hints{display:flex;gap:10px;flex-wrap:wrap}.login-hints span{padding:7px 9px;border:1px solid var(--border);border-radius:var(--control-radius);color:var(--text-secondary);font-size:12px}.login-metrics{padding:clamp(24px,5vw,56px);align-content:end;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.login-metrics div{min-height:132px;padding:18px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);display:grid;align-content:end}.login-metrics span{font-size:32px;line-height:1.05;font-weight:560}.login-metrics p{margin:12px 0 0;color:var(--text-secondary)}.notification-stack{position:fixed;top:20px;right:20px;z-index:40;display:flex;flex-direction:column;gap:10px;width:min(360px,calc(100vw - 40px));pointer-events:none}.notification{pointer-events:auto;overflow:hidden;background:var(--background);border:1px solid var(--border);border-radius:var(--control-radius);box-shadow:0 18px 40px #1c1c1f29;animation:notif-in .24s ease}@keyframes notif-in{0%{opacity:0;transform:translate(16px)}to{opacity:1;transform:translate(0)}}.notification-body{display:flex;align-items:center;gap:10px;padding:12px 12px 12px 14px}.notification-icon{flex:0 0 auto;width:28px;height:28px;display:grid;place-items:center;border-radius:999px;background:var(--primary-soft);color:var(--accent)}.notification-body p{margin:0;flex:1;min-width:0;font-size:13px;line-height:1.4;color:var(--ink);overflow-wrap:anywhere}.notification-close{flex:0 0 auto;width:26px;height:26px;display:grid;place-items:center;border:0;background:transparent;color:var(--text-secondary);border-radius:8px;cursor:pointer}.notification-close:hover{background:var(--surface);color:var(--ink)}.notification-progress{height:3px;background:var(--surface-2)}.notification-progress i{display:block;height:100%;background:var(--accent);animation:notif-progress 5s linear forwards}@keyframes notif-progress{0%{width:100%}to{width:0%}}.notif-wrap{position:relative;justify-self:center}.sidebar-expanded .notif-wrap{justify-self:stretch}.notif-panel{position:absolute;left:calc(100% + 12px);bottom:0;width:300px;max-height:60vh;display:flex;flex-direction:column;background:var(--background);border:1px solid var(--border);border-radius:var(--radius);box-shadow:0 24px 48px #1c1c1f2e;overflow:hidden;z-index:50}.notif-panel-head{display:flex;align-items:center;justify-content:space-between;padding:12px 14px;border-bottom:1px solid var(--border)}.notif-panel-head strong{font-size:14px}.notif-panel-head button{border:0;background:transparent;color:var(--accent);font-size:12px;font-weight:600;cursor:pointer}.notif-panel-list{overflow-y:auto;padding:6px;display:flex;flex-direction:column;gap:2px}.notif-row{display:flex;align-items:flex-start;gap:8px;padding:9px 10px;border-radius:var(--control-radius);font-size:13px;color:var(--ink)}.notif-row:hover{background:var(--surface)}.notif-row svg{flex:0 0 auto;margin-top:2px;color:var(--text-secondary)}.notif-empty{margin:0;padding:24px 12px;text-align:center;color:var(--text-secondary);font-size:13px}@media(max-width:1280px){.dashboard-grid,.profile-page{grid-template-columns:repeat(2,minmax(0,1fr))}.dashboard-kpis{grid-template-columns:repeat(3,minmax(0,1fr))}.dashboard-main{grid-template-columns:minmax(0,1fr)}.hero-metric,.panel.wide{grid-column:span 2}.dialogs-layout{grid-template-columns:320px minmax(420px,1fr)}.ticket-detail{display:none}.chat-workspace{grid-template-columns:minmax(230px,300px) minmax(0,1fr) minmax(280px,320px)}.chat-workspace.details-collapsed{grid-template-columns:minmax(230px,300px) minmax(0,1fr) 52px}.team-page{grid-template-columns:1fr}.members-grid{grid-template-columns:repeat(3,minmax(220px,1fr))}.team-create-panel form{grid-template-columns:repeat(2,minmax(180px,1fr))}}@media(max-width:920px){.app-shell,.app-shell.sidebar-expanded{grid-template-columns:1fr}.sidebar{position:fixed;bottom:0;top:auto;width:100%;height:76px;padding:8px;flex-direction:row;border-right:0;border-top:1px solid var(--border)}.sidebar-head,.sidebar-logo,.sidebar-bottom{display:none}.sidebar nav{grid-template-columns:repeat(5,1fr);gap:6px}.nav-item{width:100%;min-height:58px}.sidebar-expanded .nav-item{width:100%;min-height:58px;grid-template-columns:1fr;justify-items:center;padding:0}.topbar,.content{padding-left:18px;padding-right:18px}.topbar{align-items:flex-start;flex-direction:column}.topbar-actions,.search-box{width:100%;min-width:0}.dashboard-grid,.profile-page{grid-template-columns:1fr}.dashboard-page{padding:14px}.dashboard-head{align-items:stretch;flex-direction:column}.period-control{width:100%}.period-control button{flex:1}.dashboard-kpis{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.dashboard-chart-card,.dashboard-table-card{padding:16px}.dashboard-table-card{overflow-x:auto}.team-hero,.members-heading{align-items:flex-start;flex-direction:column}.members-tools,.members-search{width:100%;min-width:0}.members-grid{grid-template-columns:repeat(2,minmax(220px,1fr))}.member-list-row{grid-template-columns:1fr auto}.member-list-row>span:nth-child(2),.member-list-row>span:nth-child(3),.member-list-row>span:nth-child(4){display:none}.hero-metric,.panel.wide,.profile-hero{grid-column:span 1}.hero-metric{flex-direction:column}.dialogs-layout{height:auto;min-height:0;grid-template-columns:1fr;padding-bottom:84px}.dialogs-list{max-height:430px}.chat-workspace{height:auto;min-height:0;grid-template-columns:1fr;padding-bottom:84px}.content-flush .chat-workspace{height:auto}.chat-inbox,.conversation-panel{border-right:0;border-bottom:1px solid var(--border)}.inbox-list{max-height:300px}.conversation-topbar,.conversation-actions{display:flex;align-items:flex-start;flex-direction:column}.conversation-topbar h2{max-width:100%;white-space:normal}.conversation-actions{width:100%;min-width:0}.chat-header,.reply-box,.profile-hero{align-items:stretch;flex-direction:column}.reply-box{grid-template-columns:1fr}.message{width:100%}.table-head{display:none}.table-row,.table-row.users{grid-template-columns:1fr 1fr;padding:14px 0}.login-screen{grid-template-columns:1fr}.login-metrics{grid-template-columns:1fr;padding-bottom:96px}}@media(max-width:620px){.topbar-actions{flex-wrap:wrap}.secondary-btn{flex:1}.content{padding-top:20px}.hero-side{min-width:0}.metric-card{min-height:150px}.dashboard-kpis{grid-template-columns:1fr}.chart-card-head{align-items:flex-start;flex-direction:column}.chart-summary{width:100%;justify-content:space-between}.plan-chart-body{gap:6px}.plan-chart-axis{width:34px;flex-basis:34px}.plan-chart-axis,.plan-chart-svg-wrap{height:250px}.filter-bar,.select-like{width:100%}.kanban-tools{align-items:stretch}.filter-popover{left:0;width:100%}.select-like select{width:100%}.permission-grid{grid-template-columns:1fr}.team-actions,.members-tools,.members-filter-wrap{width:100%}.team-actions .primary-btn,.team-actions .secondary-btn,.members-tools .secondary-btn{width:100%;justify-content:center}.members-grid,.team-create-panel form{grid-template-columns:1fr}.members-filter-menu{left:0;right:auto;width:100%}.team-drawer{width:100%;min-width:0;padding:18px}.member-detail-metrics{grid-template-columns:1fr}.conversation-message.incoming,.conversation-message.outgoing,.conversation-message.note{width:100%}.conversation-message>div:not(.avatar){max-width:100%}.conversation-message>.avatar{display:none}.conversation-feed,.conversation-intro,.activity-label{padding-left:14px;padding-right:14px}.composer{margin-left:14px;margin-right:14px}}.app-boot{min-height:100vh;display:grid;place-items:center;color:var(--text-secondary);font-size:15px;background:var(--background)}.mode-switch{display:grid;gap:6px;margin:4px 6px 2px;padding:6px;background:var(--surface);border:1px solid var(--border);border-radius:var(--control-radius)}.mode-option{display:flex;align-items:center;justify-content:center;gap:8px;padding:8px;border:0;background:transparent;color:var(--text-secondary);border-radius:8px;cursor:pointer;font:inherit;font-size:12px;font-weight:520;transition:background .14s ease,color .14s ease}.mode-option:hover{background:var(--surface-2)}.mode-option.active{background:var(--accent);color:#fff}.mode-label{display:none}.sidebar-expanded .mode-switch{grid-template-columns:1fr}.sidebar-expanded .mode-option{justify-content:flex-start;gap:10px;padding:8px 12px}.sidebar-expanded .mode-label{display:inline}.sidebar-user{width:100%;border:0;background:transparent;text-align:left;cursor:pointer;display:flex;align-items:center;gap:10px;padding:8px;margin-bottom:6px;border-radius:var(--control-radius);overflow:hidden}.sidebar-user:hover{background:var(--surface)}.sidebar-user.active{background:var(--primary-soft)}.sidebar-user-info{display:none;min-width:0}.sidebar-user-info strong{display:block;font-size:13px;font-weight:560;color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sidebar-user-info small{display:block;font-size:11px;color:var(--text-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sidebar-expanded .sidebar-user-info{display:block}.login-highlights{padding:clamp(24px,5vw,56px);align-content:center;display:grid;gap:14px;background:var(--surface)}.login-highlights>div{display:flex;gap:14px;align-items:flex-start;padding:18px;background:var(--background);border:1px solid var(--border);border-radius:var(--radius)}.login-highlights svg{color:var(--accent);flex:none;margin-top:2px}.login-highlights strong{display:block;font-size:15px;font-weight:560;color:var(--ink)}.login-highlights p{margin:4px 0 0;color:var(--text-secondary);font-size:13px}.ghost-btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:10px 12px;border:1px solid var(--border);background:transparent;color:var(--text-secondary);border-radius:var(--control-radius);cursor:pointer;font:inherit;font-weight:520;transition:border-color .14s ease,color .14s ease}.ghost-btn:hover{border-color:var(--accent-border);color:var(--accent)}.login-demo-btn{width:100%}button.member-card{width:100%;text-align:left;color:inherit;font:inherit;-webkit-appearance:none;-moz-appearance:none;appearance:none}.member-card .member-contact{display:flex;align-items:center;justify-content:space-between;gap:10px}.member-card .member-contact span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.member-card .member-contact svg{color:var(--text-secondary);flex:none}.team-note{display:flex;align-items:center;gap:10px;padding:12px 14px;border:1px solid var(--border);background:var(--surface);border-radius:var(--radius);color:var(--text-secondary);font-size:13px}.team-note svg{color:var(--accent);flex:none}.invite-result{display:grid;gap:12px;justify-items:start}.invite-badge{width:44px;height:44px;border-radius:50%;display:grid;place-items:center;background:#16a34a1f;color:#15803d}.invite-result h3{margin:0;font-size:18px;font-weight:560}.invite-credentials{display:grid;gap:10px;width:100%;margin:4px 0;padding:0}.invite-credentials>div{display:grid;gap:2px;padding:10px 12px;background:var(--surface);border:1px solid var(--border);border-radius:var(--control-radius)}.invite-credentials dt{font-size:11px;color:var(--text-secondary)}.invite-credentials dd{margin:0;font-size:14px;color:var(--ink);word-break:break-all}.invite-password{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-weight:600;letter-spacing:.3px}.invite-result .primary-btn,.invite-result .secondary-btn{width:100%;justify-content:center}.dialogs-empty{margin:auto;max-width:360px;text-align:center;display:grid;gap:10px;justify-items:center;color:var(--text-secondary);padding:40px}.dialogs-empty svg{color:var(--accent)}.dialogs-empty h2{margin:0;font-size:20px;font-weight:560;color:var(--ink)}.dialogs-empty p{margin:0;font-size:14px}.form-hint{padding:10px 12px;border-radius:var(--control-radius);background:#3568a814;border:1px solid var(--accent-border);color:var(--accent);font-size:13px;margin-bottom:10px}.message-meta.danger-text{color:var(--danger)}.ticket-card.overdue{border-color:#dc262666;box-shadow:0 0 0 1px #dc26261f}.member-badge.invited,.status-pill.invited{background:#3568a81f;color:var(--accent)}.drawer-actions{display:grid;gap:8px;margin-top:16px}.drawer-actions .secondary-btn,.drawer-actions .danger-btn{width:100%;justify-content:center}.danger-btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:10px 14px;border-radius:var(--control-radius);border:1px solid var(--danger);background:var(--danger);color:#fff;cursor:pointer;font:inherit;font-weight:560;transition:filter .14s ease,background .14s ease}.danger-btn:hover{filter:brightness(.95)}.danger-btn:disabled{opacity:.6;cursor:default}.danger-btn.ghost{background:transparent;color:var(--danger);border-color:#dc262659}.danger-btn.ghost:hover{background:#dc262614;filter:none}.delete-confirm{display:grid;gap:10px;padding:12px;border:1px solid rgba(220,38,38,.3);background:#dc26260f;border-radius:var(--control-radius)}.delete-confirm>span{font-size:13px;color:var(--ink)}.delete-confirm>div{display:grid;grid-template-columns:1fr 1fr;gap:8px}.delete-confirm .secondary-btn,.delete-confirm .danger-btn{width:100%;justify-content:center}